Job Details
 

Job Display - Return to Search Results

AUS Exception Handling Agent - CNS Job at PayPal


Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969?

Would you like to be part of a business that connects people across the globe? Do you want to make a difference? Then join our DHL Express Family today!

We have an exciting opportunity for someone who is passionate about customer service to join our Operations Team as an Exception Handling Agent located in Cairns!

WHAT WILL MY JOB LOOK LIKE?



Providing exceptional service to our customers while working on the fast paced, high volume reception desk at our depot





Packing boxes and quoting delivery costs





Carrying out security inspections on shipments





Retrieving parcels from the warehouse and handing to customers









Contacting our valued customers by phone and email to ensure their shipments get from A to B on time and any errors are resolved quickly and efficiently





Communicating with our DHL colleagues from across the globe to assist with shipment enquiries





Assisting in our warehouse with scanning shipments and updating any incorrect delivery labels





Hours of work are business hours Monday through Friday



WHAT CAN I BRING TO THE JOB?



Minimum 1 year Customer Service Experience – essential





Ability to maintain composure during busy periods or stressful situations





Professional demeanour and personal presentation





Exceptional telephone manner





Great Communication Skills





Reliability and a can do attitude





Attention to detail





A focus on teamwork





Sound computer knowledge





Problem solving and decision making skills





A vibrant, energetic personality that will fit into our customer-centric culture





Ability to work with multiple computer systems in a fast paced environment





Physical fitness – ability to walk, climb, reach overhead, squat, bend, kneel and crouch repeatedly



WHATS IN IT FOR ME?



Join a motivated, passionate and diverse international team (well actually it’s more like a family here at DHL Express!)





Work for a company that is certified as a Great Place to Work, recognised for the 3rd consecutive year as a Top Employer and an Australian Business Employer of Choice





Be part of our people oriented culture, and dive straight in during your one week global onboarding experience





Work for a company who is committed to Living Responsibility which means not only adhering to ethical standards and norms but also social commitment and responsibility towards the environment





Grow as much as you want to grow – with a variety of learning opportunities, DHL Express offers amazing career development





A competitive salary package and access to employee benefits



So what are you waiting for? Apply for your new career now!

CONNECTING PEOPLE. IMPROVING LIVES.
More information on this Job


ID: 18580184 - Save Job
Category: Jobs : Customer Service Jobs
Employer Info:
AUS Exception Handling Agent - CNS PayPal

Australia

Global payments giant.

PayPal jobs




Recent Jobs:
AUS-South Yarra Digital Account Coordinator - Melbourne
AUS-South Yarra Account Manager 10 Effect - Melbourne
AUS-Brisbane Sydney Project Controls Specialist
AUS-Canberra Consulting Business Analyst
AUS-Sydney Compliance Associate Assurance Financial ServicesFunds Management
AUS-Sydney Consultant - Climate Change
Development Coordinator- Chartered Accountant Program and Assurance 12 month contract
AUS-Brisbane Senior Marketing Coordinator Core Business Services Brand Marketing and Communications 12 months contract
AUS-Melbourne VIC Corporate Counsel - Transactions Team
AUS-Sydney Cloud Consumption Model Specialist

More Jobs:
Galen Catholic College jobs
Systra jobs
Greenfields Executive Recruitment and Search jobs
Galen Catholic College jobs
Systra jobs
Greenfields Executive Recruitment and Search jobs
Galen Catholic College jobs
Systra jobs
Greenfields Executive Recruitment and Search jobs
Galen Catholic College jobs

 

Post Your Resume

Create a profile, get found by employers.

Post Job Now

Posting a job ad is free. Create an account to post your listing now.

 
Any Questions?

We are happy to help, send us any question you like.