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AUS-Sydney Equities Risk Derivatives and Market Making Application Support Senior Analyst Job at PayPal

The Equities Risk, Derivatives and Market Making Application Support Senior Analyst is a seasoned professional role responsible for front line production support of Equities application across Australia and Asia Pacific. The successful candidate is required to demonstrate in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for **Equity Derivatives and Market Making Businesses** . Integrates subject matter and industry expertise within **Risk and Market Making applications** .

**Role Scope**

+ In-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

+ Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.

+ Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required.

+ Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits.

+ Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.

+ Work and performance of all teams in the area are directly affected by the performance of the individual.


+ The Application Support Senior Analyst provides technical and business support for users of Citi’s Equities Risk, Derivatives and Market Marking applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. This role is a front line trade floor business facing role.

+ Manages, maintains and supports applications and operating environments, focusing on stability, quality and functionality against service level expectations.

+ Start of day checks, continuous monitoring, and regional handover.

+ Develop and maintain technical support documentation.

+ Assess risk and impact of production issues and escalate to business and technology management in a timely manner.

+ Formulates and defines scope and objectives for complex application enhancements and problem resolution.

+ Reviews and develops application contingency planning to ensure availability to users.

+ Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.

+ Participate in application releases, from development, testing and deployment into production.

+ Engages in post implementation analysis to ensure successful system design and functionality.

+ Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.

+ Ensures essential procedures are followed and helps to define operating standards and processes.

+ Act as a liaison between users/traders, interfacing internal technology groups and vendors.

+ Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.

+ Provides evaluative judgment based on analysis of factual information in complicated and unique situations.

+ Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.

+ Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.

+ Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.

+ Performs other duties and functions as assigned.

+ Has the ability to operate with a limited level of direct supervision.

+ Can exercise independence of judgement and autonomy.

+ Acts as SME to senior stakeholders and /or other team members.

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


+ 3+ years of experience in an Equities Application Support role (or similar).

+ Good understanding of the Equities Derivatives, Risk Management and Market Making.

+ Experience in working with traders and under high pressure environment.

+ Ability to prioritize.

+ Experience with scripting languages (e.g. Python, Shell scripting) and willingness/ability to learn.

+ Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.

+ Demonstrated analytical skills.

+ Issue tracking and reporting using tools.

+ Good all-round technical skills.

+ Effectively share information with other support team members and with other technology teams.

+ Ability to plan and organize workload.

+ Consistently demonstrates clear and concise written and verbal communication skills.

+ Ability to communicate appropriately to relevant stakeholders.

+ Hands-on Risk, Derivatives and Market Making product knowledge is a plus.

+ Familiar with Windows and UNIX (AIX/ Linux) OS

+ Familiar with databases Microsoft SQL, Sybase, Oracle including writing SQL statements

+ Knowledge with any real-time monitoring tools would be an added advantage


+ Bachelors Degree in Information Technology, Computer or Software Engineering or similar

_Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience._


**Job Family Group:**



**Job Family:**

Applications Support


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (** .

View the "EEO is the Law ( " poster. View the EEO is the Law Supplement (\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (\_aa\_policy.pdf) .

View the Pay Transparency Posting (\_%20English\_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
More information on this Job

ID: 18580141 - Save Job
Category: Jobs : IT Jobs
Employer Info:
AUS-Sydney Equities Risk Derivatives and Market Making Application Support Senior Analyst PayPal


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