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AUS-Melbourne Business Analyst Job at PayPal

A better customer journey.

Vix Technology leads the way in transport ticketing, implementing and managing automated fare collection, payments, access and passenger information systems for customers around the globe. For the past 30 years we have focused solely on the transport ticketing industry, and we continuously strive to be innovative leaders. With projects in more than 200 cities across the globe, we are passionate about providing a better customer journey.

Weve built a passionate team of hard-working and collaborative people from all over the world. We make bold and innovative decisions which shape us as market leaders operating in more than 200 cities. We are honest and hold each other accountable in our mission to excel as a team to make transit providers successful. These are our values!

Find out more about your new workplace here!

Our Melbourne Team has developed a collaborative and supportive culture, where trust drives individual performance. This team oversees the deployment of new myki devices into the Victorian public transport network (bus, tram and rail) and conducts maintenance of the rail network devices . This is a crucial service that enables countless passengers a better customer journey.

We are on the lookout for an experienced Business Analyst to help the team deliver continuous improvement. As Business Analyst, you will play a critical role in gathering data from operational business and analyse processes to drive efficiencies. This is a great opportunity for someone who is a problem-solver at heart and enjoys finding ways to do things better.

This is a flexible position that can be offered on a 4 or 5 days per week basis, with the option to work from home as it suits.

What will you be responsible for?

+ Re-engineering processes to ensure high levels of reliability of our services.

+ Gathering key data to identify issues and pain points and finding opportunities for improvements.

+ Highlighting issues, risks and benefits of existing and proposed solutions and estimating costs and business savings​.

+ Creating Visio flowcharts to document processes and leading change management initiatives to embed revised procedures.

+ Simplifying technical information so it is easily understood​ for all stakeholders.

What does our ideal candidate look like?

+ Experience in a Business Analyst role conducting operational analysis and business improvement initiatives.

+ Strong problem-solving skills with a focus on continuous improvement.

+ Ability to work in a proactive manner, using your initiative to source required information.

+ Excellent communication and interpersonal skills and ability to collaborate across a varied range of stakeholders.

+ Decision-making skills based on strategic prioritisation, viability and return-on-investment.

What’s in it for you?

+ A truly flexible working environment – work a mix of in the office and from home as it suits!

+ Be part of a fun and social bunch that enjoys a relaxed environment.

+ Make this role your own and have the trust to operate autonomously.

Sounds good? Then apply now!

Add your resume and anything else to showcase why you would be a great addition to our team. Don’t forget to include confirmation of your working rights. We are not able to offer sponsorship on this occasion.

Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.

No recruitment agencies, please! We won’t accept any introductions.

Vacancy Number: 2021-1314

External Company Name: Vix Technology UK Limited

External Company URL:

Street: Level 16, 350 Queen Street
More information on this Job

ID: 18579975 - Save Job
Category: Jobs : IT Jobs
Employer Info:
AUS-Melbourne Business Analyst PayPal


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