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Support Analyst - Newcastle Location Job at Bluefin Resources


A large government organisation is on the lookout for a Support Analyst for a 12 month contract based from their head office in the Newcastle NSW region. The purpose for the role is to provides Service Desk Support by resolving clients incidents and accurately logging the resolution or investigative work performed into a Service Desk database. The position will work within a team of Level 1 analyst on rotating shifts covering 24/7 hour operations and on call. The Service Desk Support team has the overall aim of achieving excellent levels of customer satisfaction and ensuring that client Service Levels, specified within their Service Level Agreements, are met.
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ID: 18333538 - Save Job
Category: Jobs : IT Jobs
Employer Info:
Support Analyst - Newcastle Location Bluefin Resources

Australia

We believe in people and creating success for everybody.

We meet extraordinary people every day. Everybody is different. We connect the best people in the right opportunities with the best businesses.

We are at the leading edge of specialist recruitment, and we love it.

Established in 2003, Bluefin Resources has from the very beginning operated with the aim of servicing our chosen market sectors in a way far superior to that of a traditional recruitment firm.

From humble beginnings, James Hone the Managing Director and Founder of Bluefin Resources set up the business from his study. Bluefin Resources now employs 40 staff across locations in Sydney and Melbourne.



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