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Mental Health Telephone Access Clinician COVID 19

Employment Type: 5 x Temporary Full Time (Up to 30/06/2021)
Position Classification: Registered Nurse; Psychologist; Occupational Therapist Level 1 / 2; Social Worker Level 1 / 2
Remuneration: Dependent on Qualifications
Hours Per Week: 38 (Job Share may be considered for part time hours)
Requisition ID: REQ188619
Where you'll be working
Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond' and to the delivery of health care or related services in line with our core values of collaboration, openness, respect and empowerment.

What you'll be doing
Western Sydney Local Health district Mental Health Services is committed to building a professional workforce that supports consumers in the treatment of and recovery from severe mental health conditions. 
The primary purpose of this position is to service the NSW Mental Health Telephone Access Line for Western Sydney callers. This involves being the first point of contact with mental health services, providing information and advice on mental health matters and avenues of assistance, conducting mental health telephone triage assessments to determine mental health and risk of harm concerns, likely assistance required and timeliness of response. This includes processing new referrals for mental health care, referring onto local community mental health teams for assistance, providing support and information to carers and other treatment providers and linking prospective consumers to the most suitable mental health service either within or outside Western Sydney Local Health District.
A primary goal of this position is to ensure fair and equitable access to public mental health services with a particular focus on people experiencing severe mental illness or disorders and to work collaboratively with staff, consumers, carers and other health and social care agencies both within and outside WSLHD.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations.  For more information, please visit:  Aboriginal and/or Torres Strait Islander people are encouraged to apply.
Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or a period not shorter than the duration of the advertised position.

Essential Criteria:
Qualification:  Tertiary qualifications as Registered Nurse, Occupational Therapist, Psychologist or Social Worker
Registration: Demonstrated full registration with AHPRA as Registered Nurse, Occupational Therapist or Psychologist; Eligible for membership of AASW for Social Workers
Selection Criteria:

Demonstrated highly developed skills in mental health assessment and care provision.

Ability to work with minimal supervision in managing complex presentations.

Demonstrated working knowledge and understanding of the NSW Mental Health Act 2007.

Demonstrated highly developed communications skills encompassing analysis, problem solving and negotiation.

Experience and expertise in working with people with severe mental health difficulties.

High level customer service skills with the ability to engage, develop and sustain working relationships quickly and effectively.

Computer competence and literacy including the use of healthcare electronic medical record systems.

Ability to participate in a 7 day roster.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
  3) For role related queries or questions contact Mark Palmer at
Applications Close: 1st November 2020

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More information on this Job

ID: 18215708 - Save Job
Category: Jobs : Accounting Jobs
Employer Info:
Mental Health Telephone Access Clinician COVID 19 NSW Health

provides a strategic framework which brings together NSW Healths existing plans, programs and policies and sets priorities across the system for the delivery of the right care, in the right place, at the right time. The NSW State Health Plan highlights strategies to deliver on health priorities and improved health outcomes, and builds on previous reforms focusing on devolved decision-making, health system integration and increased transparency of funding and performance. It outlines in detail not only how we are continuing to roll out and extend our reforms in clinical care, funding and governance, but the next steps we need to take to keep delivering world-class care in NSW.

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