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Senior Business Support Analyst

Full Time
Vacancy type: Internal Vacancy, External Vacancy
Categories: IT, Education/Training

Salary Package: From $105,298 to $117,167 per annum (HEW Level 8), plus 17% employer"s superannuation and annual leave loading.
Appointment Type:  Full-time, 2 years fixed term
The Role
Program Illuminate within PVC Learning & Teaching is currently seeking a suitably qualified Senior Business Support Analyst with experience leading systems activities for large projects.
Reporting to the Project Manager you will lead analysis and support for the micro-credential environment at Macquarie University. The environment includes IT platforms (internal and external), ecommerce, learning management and digital recognition systems and governance.
About YouExtensive experience in a similar position will be essential to your success in this role. You will have strong knowledge of analysis methodologies and will be experienced in collaborating with various stakeholders to determine project needs.
Your proactive nature, high level of energy, flexibility and resilience, whilst maintaining discretion and professionalism, will see you thrive in a role where you will work in collaboration with others to achieve shared goals.
About Us
The Micro-credential team is responsible for working with Faculties and Department to identify and develop micro-credential related requirements and matching IT solutions; coordinating business change programs, and ensure training and development opportunities are provided to stakeholders to maximise IT systems to support research, learning and teaching activities.
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 54 years ago, we have aspired to be a different type of university. Over the years, we’ve grown to become the centre of a vibrant local and global community. Connect with us today.
To Apply
To be considered for this position, please apply online and attach your resume and a separate cover letter that outlines how you meet to the selection criteria below:
Degree in Information Systems, Computer Science or equivalent business experience.
Knowledge of learning and teaching in higher education.
Experience troubleshooting issues across multiple systems and driving to solution.
Substantial knowledge of analysis methodologies.
Demonstrated experience in managing priorities and working to deadlines.
Demonstrated experience providing technical solutions to non technical users.
Demonstrated experience in stakeholder engagement and facilitation.
Strong communication and interpersonal skills.
For further information regarding this role please view the position description below:
Position Description:  Senior Business Support Analyst_HEW8_FINAL.pdf
Appointment Type: Full-time, fixed term (2 years)
Position Specific Enquiries: Jennifer Heath, Project Manager -
Applications Close:  Friday, 18 September 2020 11.55 pm (AEST)
Recruitment Enquiries: Letitia Poile, HR Consultant –
Location: Macquarie University, North Ryde NSW 2109
This position requires criminal record and qualifications checking.
Macquarie University is committed to Equity, Diversity and Inclusion. We value individual difference and recognise the strength of a vibrant, diverse and inclusive workforce where the backgrounds, perspectives and experiences of our staff are a driving force for collaboration, innovation and impact.
We work to ensure genuine equality of opportunity for people regardless of their gender, age, cultural background, sexual orientation, gender identity, disability and/or family status, and we encourage you to apply for a position at Macquarie University.

Advertised: 04 Sep 2020 AUS Eastern Standard Time
Applications close: 18 Sep 2020 AUS Eastern Standard Time

More information on this Job

ID: 18147529 - Save Job
Category: Jobs : Education Jobs
Employer Info:
Senior Business Support Analyst Macquarie University


One of Australias leading universities. Recognised for high-quality research and unique undergraduate and postgraduate courses.

Established in 1964, Macquarie University began as a bold experiment in higher education. Built to break from traditions: to be distinctive, progressive, and to be transformational. Today our pioneering history continues to be a source of inspiration as we celebrate our place among the best and brightest minds.

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