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eCommerce Coordinator

Location: Victoria
Categories: Online Marketing, Customer Experience

We currently have a fantastic opportunity for a motivated and enthusiastic individual to join the Officeworks team as an eCommerce Coordinator based at East Bentleigh, Victoria.
Reporting to the eCommerce Merchandise Manager, the focus of this role is to maintain and update the site & app in line with the expected operational and commercial outcomes of the business.
Key Responsibilities:
Support the eCommerce Merchandise Manager with the day to day running of the website
Managing the merchandising of with category and search eSpots/banners to drive sales and customer conversion
Maintain the search and category banner planner
Work with Digital Marketing & eBay team in planning and updating onsite banners to support Trading Plan activity
Maintain and update Information Architecture (web hierarchy)
Support the eCommerce Merchandise Manager in addressing queries from the Customer Support Centre with related customer issues
Maintain and update static content and help pages on the website
Identifying opportunities for increased sales growth by reviewing and analysing product presentation, content, product links and product placement
Onsite search engine optimisation
Onsite search facet optimisation
Product Recommendations optimisation
Support the eCommerce Merchandise Manager with range review preparations & implementations
Maintain static and help content on the website
PIM data maintenance
Ensure accuracy of product information and presentation.
To succeed in this role, you will have:
1-2 years’ experience working in a retail/sales environment
Experience working in an eCommerce store (desirable)
Worked with a content management system in a previous role (desirable)
Been responsible for regular maintenance of data
Have worked on website/mobile maintenance projects and had responsibility for maintaining products and creating content
Used Web Analytics software (desirable)
Merchandising experience desirable
Sound Knowledge of site search, recommendations, ratings and review features (desirable).

Advertised: 11 Aug 2017 AUS Eastern Standard Time
Applications close: 20 Aug 2017 AUS Eastern Standard Time

More information on this Job

ID: 9987455 - Save Job
Category: Jobs : Retail Jobs
Employer Info:
eCommerce Coordinator Officeworks


Officeworks is Australias largest supplier of office and stationery products at the lowest prices everyday. Buy online or visit our stores now



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