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Customer Service Manager

Full time
Location: Windsor,
Categories: Customer Service, Department Manager / Team Leader

Excellent career development opportunities
Full accountability for your department
Develop and coach your team
The Opportunity
As a Coles Customer Service Manager you will:
Work within your local community, combining your passion and retail leadership experience whilst progressing your career
Take pride in contributing to providing a store which is encouraging, warm and welcoming for our team, customers and community members
Key Responsibilities
As a Coles Department Manager you are responsible for the day-to-day running of your department.  Key duties and responsibilities as a Customer Service Manager include:
Lead, coach and develop your team
Recognise, reward and celebrate successes
Take a one team approach to meet sales targets, cost control and rostering
Inspire customers through presentation, merchandising and stock management
Always look to simplify process to meet audit and compliance standards
Coordination of seasonal point of sale and price integrity checks
Maintain and nurture a culture where people and food safety is inherent
Delight our customers with an incredible shopping experience
Maintain extraordinary standards and provide first class customer service
Culture & Benefits
At Coles we own our actions, listen to our team, work as one team and are bold by always thinking about what is possible. Coles supports workplace flexibility. Talk to us about how this job can be flexible for you.
As well as career and development opportunities, a competitive remuneration package, team discounts and benefits, Coles offers a rewarding experience and supportive culture where your efforts will be rewarded.
About Coles Supermarkets
Coles Supermarkets is part of the Coles Group: a leading food, liquor and convenience retailer, with a presence in every Australian state and territory. The business operates more than 2,200 retail outlets across Coles, First Choice Liquor, Liquorland, Vintage Cellars and Coles Express.
As one of Australia’s largest retailers, Coles forms an important part of all the communities that it serves and takes this responsibility seriously, having already invested over $1billion in stores to ensure that customers and communities receive extraordinary service and premium quality products.
How to Apply
Coles is passionate about what we do and work hard as a team to make a positive difference to our customers. We’re always on the lookout for people who share this passion. This is an extraordinary opportunity to join some of the greatest minds in global retail. If this is you, apply today!
Coles is an equal opportunity employer and values diversity. We aim to ensure our team represents the community we serve, embracing the richness of Australia’s diverse population.

Advertised: 17 Jul 2017 (12:05 AM) AUS Eastern Standard Time
Applications close: 12 Aug 2017 (11:55 PM) AUS Eastern Standard Time

More information on this Job

ID: 9680097 - Save Job
Category: Jobs : Retail Jobs
Employer Info:
Customer Service Manager Coles
Cnr Tooronga Rd & Toorak Rd

Coles Supermarkets, is an Australian supermarket chain owned by Wesfarmers. Founded way back in 1914 in Collingwood, Melbourne by G.J. Coles, Coles operates hundreds of supermarkets throughout Australia.



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