credit management executive
ID: 862431 - Save Job
Category: Jobs : Accounting Jobs
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credit management executive
Reference No.:
348350
Work type:
Full Time - Permanent Role
Location:
MelbourneVIC - other
Tier One Telco, work with talented peers and supportive management
Broad and varied role, opportunity to take your career to new levels
Melbourne CBD, Credit Management Executive, Collections
Optus is a market leader within the telecommunications space with a clear, single-minded focus on the delivery of superior customer experience. Our people are our key to this. Optus Business are a solution provider focused on delivering to all of our business customers the products and services which will support them and allow them to succeed in a changing environment.
As the Credit Management Executive, Collections you will be responsible for the timely collection of overdue accounts and for ensuring that accounts are collected in accordance with established guidelines and agreed terms resulting in improved cash flow and reduced bad debt write-offs. This will include involvement in the proactive resolution of customer issues and disputes.
Your key responsibilities will include but are not limited to:
Collection of outstanding accounts in accordance with company policy
Communicate with clients to negotiate payment arrangements on outstanding balances on escalated matters
Ensure actions taken to recover overdue amounts are clearly noted on all customer accounts. This includes the requirement to audit the standard of notes recorded.
Review overdue accounts on a daily basis to ensure accounts are trading within the agreed trading terms.
Ensure corrective action is taken on overdue accounts in line with company policy & procedures.
We are looking for a highly motived, energetic and enthusiastic individual with a can-do attitude to contribute to the success of the team. In addition, you will need to be able to demonstrate:
Previous experience in a similar Credit Management/Collections role, ideally from a like sized organisation
Knowledge of the Telecommunications industry or experience within credit departments of like sized organisations
Ability to demonstrate a high level of creativity and compassion to achieve a high level of service standard, in both Customer Service and the Collection of overdue accounts.
Superior interpersonal and communication skills
Optus recognises the importance of attracting and retaining the best people, so we offer innovative salary packages and benefits.
For more information on what Optus can offer you, please visit optus.com.au/careers and click on "Working at Optus".
Advertised:
5 Jan 2012 Aus. Eastern Standard Time
Closing date:
19 Jan 2012 5:00pm Aus. Eastern Standard Time
More information on this Job
http:/www.optus.com.au
Author Info:
Optus
Working at Optus
Choice, Growth and Flexibility
Each person is a unique and valuable part of our team. We strive to create an environment that appeals to the very best people in the industry, then provide them with a satisfying workplace and reward their performance.
We take pride in the progressive nature of our employment practices, and commitment to our wider community. Our people can donate to the charity of their choice through a Workplace Giving Program.
We also extend the benefits of working at Optus to our people’s families through ‘yes’ family days, and provide the Employee Assistance Program to employees and their immediate families for help with any personal or work-related problem.
Employee Benefits
Our philosophy is to offer people choice and flexibility to help them grow both professionally and personally, and to be adaptable to the needs of their particular stage in life. We do this by focusing on four areas:
My Wellbeing
My Reward
My Career
My Optus Experience
Optus Values
Our core values are integral to ensuring the future success of our company. Our people embrace the values of:
Customer Focus
Challenger Spirit
Teamwork
Integrity
Personal Excellence
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