Service Improvement Officer (517049)
ID: 756383 - Save Job
Category: Jobs : Government Jobs
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Assist in the implementation of policy, procedures and practice improvement through training, evaluation of individual training outcomes and quality improvement activities. Provide a range of tenancy management services to portfolio of public housing clients and properties in accordance with Housing Tasmania"s service delivery policies, principles and standards.
Desirable Requirements -
Experience in undertaking workplace training or coaching, and an understanding of and commitment to service improvement.Demonstrated ability to maintain a customer service focus in a service delivery environment subject to ambiguity and change.Demonstrated ability to interpret client circumstances and requirements, use initiative and utilise problem solving skills to make well-informed recommendations in relation to tenancy management, within legislation, policy and guidelines.
More information on this Job
http://www.jobs.tas.gov.au/
Author Info:
Tasmanian Government
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