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Student Services Administration Assistant

Location: Canberra / ACT
Categories: Academic
Classification: ANU Officer 4

Classification: ANU Officer Grade 4 (Administration)Salary package: $65,101 - $70,433 plus 17% superannuationTerms: Full time, Continuing
Be involved in achieving success for the Team by providing a high level of customer service to College of Business and Economics students and staff.
Make the most of opportunities available to build knowledge in a wide range of areas from across the Team including student administration, mobility and international experiences, prizes, scholarship, internships and employability. 
Contribute in implementing initiatives to support and improve the student experience across all cohorts.
Position overview
The College of Business and Economics (CBE) is seeking a candidate with experience in providing high quality customer service, preferably in the student administration and services space.  As an active member of the CBE Student Services Team you will contribute to the provision of high quality administrative services to our coursework and higher degree by research student cohort.
As key member of the Team you will be the first point of contact for our students, providing assistance and support in matters related to the student life cycle.  You will have the opportunity to learn and further develop your knowledge in a wide range of areas including admission, program management, student mobility, graduations, higher degree by research matters, internships and employability. 
This is an exciting opportunity for someone with great communication skills, a positive attitude and an eagerness to achieve team and individual goals.  The preferred candidate will have exceptional customer service skills and the ability to work collaboratively as a member of a team.
The ANU College of Business and Economics educates the next generation of business leaders, professional economists and academics. Our graduates have the knowledge and skills to lead organisations, design public policy, and research the big issues of business and economy. Located in the national capital, we engage deeply with the business and policy communities. Our academics lead public debate on the critical issues of our time through their research, which is both long term and strategic in focus. Our internationally diverse student body is evenly divided between undergraduate and postgraduate study, and we have a large doctoral program. Our alumni may be found in the world"s leading companies, policy agencies and universities.
For more information please contact Belle Evans, Deputy Manager, Student Services, T: 6125 9412 E:   
ANU values diversity and inclusion and believes employment opportunities must not be limited by socio-economic background, race, religion or gender. For more information about staff equity at ANU, visit
Application information
In order to apply for this role please make sure that you upload the following documents:
A statement addressing the selection criteria.
A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.
Other documents, if required.
Applications which do not address the selection criteria may not be considered for the position.
Please note: The successful applicant must have rights to live and work in this country.
Position Description & Selection Criteria

Advertised: 18 Sep 2019 09:00:00 AM AUS Eastern Standard Time
Applications close: 06 Oct 2019 11:55:00 PM AUS Eastern Daylight Time

More information on this Job

ID: 16451821 - Save Job
Category: Jobs : Education Jobs
Employer Info:
Student Services Administration Assistant The Australian National University


ANU is a world-leading university in Australia’s capital. Our focus is on research as an asset, and an approach to education.

The Australian National University


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