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Systems Support Officer

Location: Canberra / ACT
Categories: Professional
Classification: ANU Officer 5/6

Classification: ANU Officer 5/6 (IT)Salary package: $70,078 - $82,651 per annum plus 17% superannuationTerms: Full time, Continuing 
Information Technology Services (ITS) provides corporate IT services to ANU staff, students and visitors in support of achieving excellence in research, teaching and public policy. These services include network, communications, computing platforms, data storage, desktop and mobile access, enterprise systems, student learning environments, and IT security. The work of ITS is coordinated with services provided within and by University Colleges and other Service Divisions to form a cohesive, University-wide information services infrastructure.
Position Overview
ITS is seeking a suitably qualified, highly motivated individual with a successful record of achievements, for the position of System Support Officer. This role is expected to provide applications development and support services for enterprise systems supporting key University functions.
The role will require demonstrated experience in providing support to enterprise systems or a solid foundation in providing IT support, as well as an understanding of application lifecycle management. Strong communication and problem solving skills are fundamental to the role.
Experienced in the following would be highly regarded:
Service Now
For further information please contact Melanie Edwards, T: 02 6125 2923, E:
ANU values diversity and inclusion and believes employment opportunities must not be limited by socio-economic background, race, religion or gender. For more information about staff equity at ANU, visit
Application Information
In order to apply for this role please make sure that you upload the following documents:
Statements addressing each selection criteria.
A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.
Other documents, if required.
Applications which do not address the selection criteria may not be considered for the position. 
Please note: The successful applicant must have rights to live and work in this country. 

Position Description & Selection Criteria

Advertised: 12 Mar 2019 09:00:00 AM AUS Eastern Daylight Time
Applications close: 31 Mar 2019 11:55:00 PM AUS Eastern Daylight Time

More information on this Job

ID: 14943100 - Save Job
Category: Jobs : Education Jobs
Employer Info:
Systems Support Officer The Australian National University


ANU is a world-leading university in Australia’s capital. Our focus is on research as an asset, and an approach to education.

The Australian National University


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