Job Details

Job Display - Return to Search Results

Job APS5 Quality Assurance and124

APS5 Quality Assurance
Location: Darwin
Work type: Contract
Classification: Administration & Office Support

12 Month temp Contract
Possible extension
Start ASAP
Full Time Hours
Australian Citizenship/Permanent Residency Essential
$44.00 per hour plus super/$48.48 per hour Inc. super
The Quality Officer will be responsible for quality and performance activities to support day to day operations in an expanding network.
You will:
Work collaboratively with stakeholders
Monitor and ensure business processes and customer service standards are met
Demonstrate flexibility and embrace the challenges of working in a complex and changing environment
Contribute practical insights to regional performance, monitoring risk and advising on corrective and preventative actions
Provide guidance and support to regional management and service delivery teams
Responsibilities include:
Monitoring and tracking performance, identifying areas for improvement ensuring a customer focused approach to continuous service development and improvement
Undertake internal quality assurance processes, as defined by the National Office Quality framework, including sample audit programs and reports on service delivery quality trend analysis and outcomes analysis
Analyse regional performance against Key Performance Indicators and identify improvements for procedural changes as required
Manipulating and presenting data to contribute to the development of reports
Providing thorough information and effective support to internal and external stakeholders
Managing competing priorities and allocate tasks
Undertaking research and prepares associated reports and correspondence
Providing ongoing feedback to teams to ensure quality outcomes
It is highly desirable that applicants have an understanding or lived experience of disability.
Entry Level checks will be required for all successful candidates and dependent on the role the appropriate working with children and/or vulnerable people checks may need to be undertaken as per State Legislation.
If this sounds like the role for you and you would like to know more, click apply now
Lauren Ferrett
02 6163 7500

More information on this Job

ID: 11975794 - Save Job
Category: Jobs : IT Jobs
Employer Info:
Job  APS5 Quality Assurance and124 Face2Face Recruitment


Face2Face Recruitment


Post Your Resume

Create a profile, get found by employers.

Post Job Now

Posting a job ad is free. Create an account to post your listing now.


Any Questions?

We are happy to help, send us any question you like.