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Applications Support Specialist

Full Time
Location: QLD - Brisbane Northern Suburbs
Categories: Information Services

Advertised: 12/2/2018
Applications Close:
Apply now

To provide users of SRG’s Merchandise & Inventory solutions with support, both remotely (via telephone and email) as well as on-site.

Application Support Specialist – Merchandise & Inventory
To provide users of SRG’s Merchandise & Inventory solutions with support, both remotely (via telephone and email) as well as on-site.
The Opportunity
The support includes responding to user inquiries, resolving issues, training users and making users aware of new / unused functionality.
To ensure the ongoing viability, reliability and maintainability of SRG’s Merchandise & Inventory solutions by supporting activities that promotes “system health”.
To ensure Merchandise & Inventory solutions are utilised to the fullest extent possible and that key decision-makers and “super users” are aware of new / additional functionality or capabilities.
To provide subject matter expertise with regards to Merchandise & Inventory solutions as well as the business processes and “ways-of-working” these solutions support / enable.
The Person
Has achieved proficiency in Application Support Level 4, AND: Has achieved proficiency in Business Process Improvement
Understanding of SRG’s Merchandise & Inventory environment, including the business processes, “ways of working” and business requirements (as far as the Merchandise & Inventory solutions are concerned)
Experience with IT Service Management (ITSM) frameworks and ITIL service delivery models in particular
Knowledge of SAP IDOCS 3
Tertiary qualification
The Rewards
Flexibility and work/life balance – talk to us about our flexible working arrangements
The opportunity to work for one of Australasia"s Top 10 ASX listed retailers
Onsite parking + an onsite café
Access to our corporate perks program offering great deals on accommodation, flights, gyms, insurances and much more
Generous discounts across all of our retail brands including Rebel, BCF, Rays and Supercheap Auto!
The Company
With more than 600 stores and over 12,000 team members across Australia, New Zealand and China, Super Retail Group is home to Australasia’s leading leisure brands.  Our shared passion for enhancing our customers’ leisure time is what drives our culture of innovation and inspires our team to achieve their true potential.
As an Equal Opportunity Employer, the Super Retail Group strives to create an inclusive environment for all employees.  We welcome applicants from diverse backgrounds to apply to any of our vacant positions.  Talk to us about flexible working arrangements.
Closing date subject to change

Apply now
Applications Close: 26/2/2018

More information on this Job

ID: 11755323 - Save Job
Category: Jobs : Retail Jobs
Employer Info:
Applications Support Specialist Super Retail Group


Home to Amart Sports, Avanti Fitness, BCF Boating Camping Fishing, Goldcross Cycles, Rays, Rebel, Supercheap Auto, Workout World and Super Retail Commercial, the Group has operations in Australia, New Zealand and China, all striving to provide solutions and engaging experiences to enhance our customers leisure time.

Super Retail Group


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