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HCF Life Senior Life Claims Assessor

Work type: Full time
Location: Sydney CBD

As a Senior Claims Assessor, you play an integral role within the HCF Life Insurance team.  The primary purpose of the role being to assess and manage all claims with a particular focus on complex living benefit claims drawing on demonstrated technical and industry knowledge. Responsibilities of this role include:
Follow and support processes and guidelines to efficiently manage the HCF Life Claims process and support the HCF Life claims philosophy. 
Provide mentoring and support to your team members as required.
Support a culture of continuous process improvement.
Understand and comply with the external operating and regulatory environment.
Mentor and support junior Life claims and administration staff:
Build technical and professional skills to continually grow contribution to the Life Claims team.
Comply with WHS policies, procedures and safe work practices
About you
To be successful in this role you will ideally demonstrate the following:
Significant claims assessment experience in financial service
Demonstrated ability to understand and analyse an individual"s financial information in relation to Income Protection claim assessments.
Previous experience in coaching and mentoring others in the claims environment.
Flexibility and commitment to providing high quality claims management and customer service to HCF members.
Superior verbal and written communication skills.
Ability to carry out tasks with minimal supervision.
Demonstrated ability to recognise trends in the Life insurance industry particularly in relation to claims trends and experience.
Intermediate proficiency with Microsoft Outlook, Word and Excel
About HCF
HCF is Australia"s largest not for profit private health insurer. With over 80 years of heritage in Australia, we remain faithful to our not for profit charter and continue to deliver more benefits to our members. With the adoption of our 2020 Strategy, our vision is to make health care understandable, affordable, high quality and customer centric.
Next Steps
If you require further information please contact Julia Wright, Talent Acquisition at  
Under privacy legislation, we are require all applicants to apply online via our careers portal on HCF"s website, so that we can capture your consent to hold your personal details on our talent systems.

Advertised: Thursday, 22 Mar 2018
Applications Close: Friday, 27 Apr 2018

More information on this Job

ID: 11494529 - Save Job
Category: Jobs : Health Care Jobs
Employer Info:
HCF Life Senior Life Claims Assessor HCF


The success of HCF depends on attracting and retaining staff members dedicated to our core values. We believe in developing our people to assist in driving continuous improvement, and creating a culture where experienced, professional and caring staff members flourish. We work hard to ensure that all our positions are challenging and rewarding, where you can utilise and further develop your skills to truly make a difference.

HCF offers excellent working conditions and benefits:
Our dental centres are modern and well-equipped
We practice modern conservative dentistry
We have a large network of HCF Branches across NSW/ACT offering excellent working conditions.
Our Head Office is located in Sydneys CBD, and we also have staff located in Melbournes Box Hill.
You have access to our study assistance program to undertake education related to your field of expertise.
We offer our staff members discounted healthcare
You have the opportunity to be part of a not-for-profit organisation built on strong values, with a clear vision for your future.



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