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Online Duty Manager

Full time
Location: Macarthur,
Categories: Department Manager / Team Leader, Online shopping / Delivery

The role
The Coles Supermarket Online Department provides a service where customers" online grocery orders are selected and packed in-store by a team of Personal Shoppers. These orders are then delivered in our specially designed delivery vans, by our dedicated Customer Service Agents.
As a Coles Online Duty Manager you will:
work within your local community, combining your passion and retail leadership experience whilst progressing your career
be responsible for ensuring efficient business and administrative processes, while providing leadership, guidance and coaching to your team
Key responsibilities
As Online Duty Manager, you will:
lead, coach and develop your team
recognise, reward and celebrate successes
take a team approach to meet sales targets, cost control and rostering
inspire customers through presentation, merchandising and stock management
always look to simplify process to meet audit and compliance standards
maintain and nurture a culture where people and food safety is inherent
delight our customers with an incredible shopping experience
support and work alongside the Store Manager with all operations of the business
Coles is a fast-paced, constantly changing business that focuses your talents and challenges you to perform at your best.
As a team, we’re bold with ideas and operate with pace and passion, always looking for better ways to transform retail and delight customers.
Not only will you receive a competitive salary, you’ll also have access to these great benefits:
a 5% discount when shopping at Coles, Kmart, Officeworks and Target
learn new skills and develop your existing capabilities - we provide excellent ongoing training and development
12 weeks of paid parental leave for primary care givers and 1 week of paid leave for secondary care givers
About us
Today, Coles is one of Australia’s iconic retailers, providing a range of fresh food, groceries, general merchandise, liquor and fuel to millions of customers every week.
We have a combination of over 2,400 retail outlets across Australia covering Coles supermarkets, Coles Express fuel and convenience sites, Spirit Hotels and liquor stores under Liquorland, Vintage Cellars and First Choice Liquor branding.
While some things have changed over the years, one thing remains the same – our customer first strategy. We have over 107,000 fantastic team members across the country that are focused on making life easier for our customers and making a difference to the communities we serve every day.
At Coles, we aim to ensure our team represents the community we serve, embracing the richness of Australia"s diverse population.

Advertised: 11 Jan 2018 (12:05 AM) AUS Eastern Daylight Time
Applications close: 24 Feb 2018 (11:55 PM) AUS Eastern Daylight Time

More information on this Job

ID: 11465261 - Save Job
Category: Jobs : Retail Jobs
Employer Info:
Online Duty Manager Coles
Cnr Tooronga Rd & Toorak Rd

Coles Supermarkets, is an Australian supermarket chain owned by Wesfarmers. Founded way back in 1914 in Collingwood, Melbourne by G.J. Coles, Coles operates hundreds of supermarkets throughout Australia.



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